Terms of Service
Last Updated: December 2025
Important: Please read these Terms of Service ("Terms") carefully before using the AppComs Institute website and services. By accessing or using our services, you agree to be bound by these Terms.
1. Acceptance of Terms
By accessing and using AppComs Institute's website (appcomsinstitute.com) and our services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
2. Description of Services
AppComs Institute provides professional training, consulting, and educational services including but not limited to:
- Professional certification courses
- Corporate training programs
- ICT solutions training
- Consulting services
- Webinars and workshops
- Project implementation services
- Research services
3. User Accounts
Registration
To access certain features of our services, you must register for an account. When you register, you agree to:
- Provide accurate, current, and complete information
- Maintain and update your account information
- Keep your password confidential
- Accept responsibility for all activities under your account
Account Security
You are responsible for maintaining the confidentiality of your account credentials. You agree to notify us immediately of any unauthorized use of your account.
4. Course Enrollment and Payment
Enrollment Terms
When you enroll in our courses or services:
- You agree to pay all applicable fees
- Enrollment is subject to availability
- Some courses may have prerequisites
- Payment must be received before course access is granted
Payment Terms
- All fees are non-refundable unless specified otherwise
- Prices are subject to change without notice
- We reserve the right to modify course schedules
- Payment processing fees may apply
5. Intellectual Property Rights
Our Content
All content on our website and course materials, including but not limited to text, graphics, logos, images, videos, and software, is the property of AppComs Institute or our content suppliers and is protected by intellectual property laws.
Usage Rights
You are granted a limited, non-exclusive, non-transferable license to access and use our content for personal, non-commercial purposes. You may not:
- Reproduce, distribute, or create derivative works
- Use our content for commercial purposes
- Share login credentials or course access
- Record or redistribute course materials
6. User Conduct
You agree not to use our services to:
- Violate any applicable laws or regulations
- Infringe on intellectual property rights
- Post harmful, offensive, or inappropriate content
- Engage in fraudulent or deceptive practices
- Interfere with or disrupt our services
- Attempt to gain unauthorized access to our systems
- Share or distribute copyrighted materials
7. Course Completion and Certification
Requirements
To receive certification or course completion recognition:
- You must complete all required coursework
- Meet minimum attendance requirements
- Achieve passing grades on assessments
- Comply with academic integrity policies
Certificate Issuance
Certificates are issued upon successful completion of course requirements. We reserve the right to withhold certificates for academic misconduct or non-payment of fees.
8. Privacy and Data Protection
Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.
9. Service Availability
We strive to maintain high availability of our services, but we do not guarantee uninterrupted access. We may:
- Perform maintenance that temporarily interrupts service
- Update or modify features and functionality
- Discontinue services with reasonable notice
10. Limitation of Liability
To the maximum extent permitted by law:
- Our services are provided "as is" without warranties
- We are not liable for indirect, incidental, or consequential damages
- Our total liability shall not exceed the amount paid for services
- We are not responsible for third-party content or services
11. Indemnification
You agree to indemnify and hold AppComs Institute harmless from any claims, damages, or expenses arising from your use of our services or violation of these Terms.
12. Termination
We may terminate or suspend your account and access to services at our sole discretion, without prior notice, for conduct that we believe:
- Violates these Terms or applicable law
- Is harmful to other users or our business
- Constitutes fraudulent activity
You may terminate your account at any time by contacting us.
13. Dispute Resolution
Governing Law
These Terms shall be governed by and construed in accordance with the laws of Kenya, without regard to its conflict of law principles.
Dispute Resolution Process
If you have a dispute with AppComs Institute, please follow this process:
- Contact us directly to resolve the issue informally
- If unresolved, we may engage in mediation
- As a last resort, disputes may be resolved through arbitration
14. Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services constitutes acceptance of any modified Terms.
15. Severability
If any provision of these Terms is found to be unenforceable or invalid, the remaining provisions shall remain in full force and effect.
16. Contact Information
If you have any questions about these Terms of Service, please contact us:
Email: info@appcomsinstitute.com
Phone: +254 758 412 433
Address: Nairobi, Kenya
Business Hours: Monday - Friday, 8:00 AM - 5:00 PM
These Terms of Service are effective as of December 2025 and will continue until terminated by either party in accordance with these provisions.